C66 Platform Terms & Conditions – Complete Guide

1General Terms & Conditions

C66.click (referred to as "c66", "we", or "us") is an online gaming and betting platform. By accessing or using this platform, you confirm that you are legally competent and that using such services is lawful in your jurisdiction.

C66 reserves the right to modify these terms and conditions at any time. Updated terms take effect immediately upon publication on the website. It is the user's responsibility to check this page regularly.

These terms are provided in Bangla. However, in the event of a legal dispute, the English version shall be considered final and binding.

2Account Registration & Management

The following conditions apply when registering an account at c66:

• You must be at least 18 years old to register.
• Each individual may operate one account only. If a person is found to hold multiple accounts, all accounts may be closed.
• You must provide your correct name, date of birth, mobile number, and email address at registration. Providing false information will result in account termination.
• Keeping your account password confidential is entirely your responsibility. You are accountable for all activity that takes place on your account.
• Accounts cannot be opened on behalf of corporations, trusts, or other entities.

3KYC Verification Process

As a responsible platform, c66 is committed to preventing financial crime. To this end, we follow KYC (Know Your Customer) verification procedures.

• Prior to your first withdrawal, you must submit a copy of your National ID (NID) or passport.
• Transactions of ৳50,000 or more may require additional documentation.
• Withdrawal requests will not be processed until verification is complete.
• If any submitted document is found to be false or forged, the account will be permanently closed.

4Deposit & Withdrawal Policy

The following deposit and withdrawal rules must be strictly followed when transacting on c66:

• The minimum deposit is ৳200 and the minimum withdrawal is ৳500.
• All deposits must come from your own mobile banking account. Third-party deposits are not accepted.
• Withdrawals can only be made to the same mobile banking account used for deposits.
• After using your first bonus, all applicable wagering requirements must be met before a withdrawal can be made.
• C66 reserves the right to place a withdrawal on hold and conduct verification in the case of suspicious transactions.
• If money laundering or any other illegal financial activity is suspected, the relevant authorities will be notified.

5Bonuses & Promotional Offers

Various bonus offers at c66 are time-limited and subject to specific conditions. Accepting a bonus constitutes agreement to the relevant terms:

• The welcome bonus is available once per new member only. Claiming bonuses through multiple accounts is not permitted.
• Wagering requirements across all bonuses range from 1x to 30x and must be completed within the specified time frame.
• Certain games that are excluded from bonus eligibility will be specified in the relevant bonus offer.
• Bonus arbitrage (using the same bonus across multiple platforms) is strictly prohibited.
• C66 reserves the right to modify, suspend, or cancel any bonus offer at any time.

6Betting Rules

The following rules apply to Sports Betting and casino gaming at c66:

• Once a bet is confirmed, it cannot be cancelled or modified.
• C66 reserves the right to void any bet accepted at incorrect odds due to a technical error.
• Betting based on match-fixing or insider information is strictly prohibited.
• C66 reserves the right to set maximum bet limits on any sports event or game.
• If a bet is not confirmed during live betting due to a network issue, the staked amount will be refunded.
• All game outcomes are determined by RNG and audited by an independent third party.

7Prohibited Activities

The following activities are strictly prohibited on c66:

• Using bots, scripts, or automation software to play.
• Placing bets while using a VPN or proxy to conceal your true location.
• Attempting to breach platform security through hacking, phishing, or any other means.
• Using the platform for money laundering or any other unlawful financial purpose.
• Harassing or engaging in abusive behaviour towards other players.
• Impersonating c66 staff.
• Exploiting system vulnerabilities through a betting strategy ("Bonus Hunting").

8Responsible Gaming Policy

C66 is strongly committed to responsible gaming. We want every member to see gaming as a source of fun — never a source of problems.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Loss Limit: You can set a loss limit so that play stops automatically once you've reached a certain amount.
• Cooling-Off Period: You can temporarily pause your account for 1–6 weeks.
• Self-Exclusion: Self-exclusion is available for periods ranging from 6 months to 5 years.
• Reality Check: You'll receive periodic reminders about your session duration and spending.

If you need help, please reach out to c66's Responsible Gaming team. For more information, visit our Responsible Play View page.

9Privacy & Data Protection

Protecting your personal information is our top priority. c66 follows the policies below:

• Your information will be used solely for the purpose of providing our services.
• Your prior consent will be obtained before your information is used for marketing purposes.
• Your information is not shared with third parties unless required by law.
• All data is secured with 256-bit SSL encryption.

For more details, please visit our Privacy Policy page.

10Account Closure & Termination

C66 reserves the right to close an account under the following circumstances:

• Upon evidence of a terms and conditions violation.
• Registering with false information.
• Upon detection of suspicious or fraudulent activity.
• Extended inactivity (over 12 months).
• At the user's own request.

Upon account closure, any valid balance (excluding bonuses) will be refunded; however, if the closure is due to a breach of terms, the balance may be forfeited.

11Dispute Resolution Process

Any disputes or complaints must be addressed by following the steps below:

• Step 1: Reach c66's support team via live chat or email.
• Step 2: If the matter is unresolved through support, please submit a formal complaint within 7 business days.
• Step 3: If the matter still remains unresolved, it will be referred to a neutral mediator agreed upon by both parties.

To challenge any decision made by c66, a formal appeal must be submitted within 30 days of receiving the decision.

12Changes & Updates to Terms

C66 reserves the right to update these terms and conditions at any time. For significant changes, we will notify you via email or an in-platform notification.

Updated terms take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the new terms.

If you do not agree to the updated terms, please request account closure and withdraw any valid balance.